Frequent Asked Question

You can find the answers to the most frequently asked questions right here.

At Kimi's Beauty Shop, we strive to deliver your order as quickly as possible. More then 95% of orders are delivered within 1-2 workingdays.

If your order is taking longer than 4-5 working days, we will contact you to inform you of the delay and provide an updated delivery estimate.

We are located in the heart of Blackrock, making us easily accessible for all of our customers. Our store is conveniently located near public transportation and major roads, and there is ample parking available nearby. You can find us at 19a Main Street in Unit 60 of Blackrock Market. We invite you to come and visit our store to explore our wide selection of vegan and eco-friendly cosmetics, as well as our cotton towels, changing robes, scented and unscented candles, beach and tote bags, and eco-friendly gift bags. We take pride in providing a great shopping experience and we are committed to exceeding your expectations. If you have any questions or need help finding us, don't hesitate to contact us. We look forward to seeing you at Kimi's Beauty Shop!

If you're looking to visit our shop in person, we'd be happy to welcome you! You can find us at 19a Main Street, Unit 60 in Blackrock To make things even easier, we've also included a Google Maps link for your convenience. Simply click on the link and it will take you directly to our location. We look forward to seeing you soon!

As a small business, we apologize that we are not able to provide telephone support. However, we are always available to assist you via email or text message during our business hours 7 days the week. Please find our Contact details here>>

Due to limited space, we are unable to display all of our products in our physical shop. However, we do offer a convenient click and collect service, allowing you to order online and pick up your items in-store at your convenience.

Yes we offer click and collect as a convenient way for our customers to shop online and pick up their purchases in-store. When you place your order simply use the discount code


at checkout. This will take the shipping cost away.

We'll send you an notification as soon as your order is ready for collection, and you can then visit our store to pick up your items. This is a great option for those who want to avoid shipping fees or who want to get their hands on their purchases sooner. Just make sure to bring your confirmation email and a valid form of ID when you come to pick up your order.

Frequently Asked Questions (FAQ) | Kimi's Beauty Shop

Welcome to our FAQ page, where we have compiled a list of the most commonly asked questions about our products and services. Our goal is to provide you with all the information you need to make informed decisions about your purchases and ensure a smooth shopping experience.

Whether you are a first-time customer or a returning one, our FAQ page is a great resource to answer any questions you may have about our products, shipping, returns, payment options, and more. We understand that shopping online can be daunting, but we want to make it as easy as possible for you to find the answers you need.

Our team has taken the time to gather the most frequently asked questions and provide clear and concise answers to help you quickly find the information you need. If you can't find the answer you're looking for, please don't hesitate to contact our customer service team, who are always happy to assist you.

Contact is via this form>>  or send your Email directly to

We hope you find our FAQ page helpful and informative, and we look forward to serving you.